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Customer Experience Team



Please don't hesitate to contact us with any questions. If you would like to sign up or if you need assistance with your account, please give us a call on our freephone number 0808-10•9•8•7•6•5.


You can also email queries to info@postcodelottery.co.uk.


Our friendly experts in the Customer Experience team can help with any questions.


Our Customer Experience department is closed on Friday 31st October for staff training, but will be back open and ready to help at 9am on Saturday 1st November. In the meantime, you can send us an email at info@postcodelottery.co.uk and we'll do our best to reply within 48 hours. Thank you for your patience.


Helpline Opening Hours


Monday - Friday

09:00-21:00

Saturday

09:00-17:00

Sunday

09:00-17:00



Additional Assistance



If you require additional assistance reading our marketing materials, please contact us on 0808-10•9•8•7•6•5.

Contact Us


Trading Address

76 George Street

Edinburgh

EH2 3BU

United Kingdom

E-mail: info@postcodelottery.co.uk


Company registration number: 04862732

VAT registration number: 848 3165 07


 

Licensed and regulated by Gambling Commission