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Customer Experience Team


Please don't hesitate to contact us with any questions. If you would like to sign up or if you need assistance with your account, please give us a call on our freephone number 0808-10•9•8•7•6•5.



You can also email queries to info@postcodelottery.co.uk.



If you are seeking any changes to your account, please note your full name, address and date of birth in your email.



Our friendly experts in the Customer Experience team can help with any questions.



Helpline Opening Hours


Monday - Friday

09:00-21:00

Saturday

09:00-17:00

Sunday

09:00-17:00





Please note, over the holiday period, we will be running revised hours for our Customer Experience Team.



Holiday Helpline Opening Hours

 

Wednesday 24th December 2014

09:00-14:00

25th – 26th December 2014

CLOSED

27th – 30th December 2014

09:00-17:00

31st December 2014

09:00-14:00

1st January 2015

CLOSED

2nd – 4th January 2015

09:00-17:00



Additional Assistance


If you require additional assistance reading our marketing materials, please contact us on 0808-10•9•8•7•6•5.

Contact Us

Trading Address

76 George Street

Edinburgh

EH2 3BU

United Kingdom

E-mail: info@postcodelottery.co.uk


Company registration number: 04862732

VAT registration number: 848 3165 07


 

Licensed and regulated by Gambling Commission