My Account System Unavailable

People's Postcode Lottery's "My Account" functionality is currently being redeveloped.  Apologies for any inconvenience this may cause. If you wish to check or update any aspect of your account, please contact our Customer Experience Team. Please give us a call on our freephone number 0808-10•9•8•7•6•5, access help via the webchat system or email queries to info@postcodelottery.co.uk. If you are seeking any changes to your account, please note your full name, address and date of birth in your email.


Helpline Opening Hours


Monday - Friday

09:00-21:00

Saturday

09:00-17:00

Sunday

09:00-17:00