My Account System Unavailable

People's Postcode Lottery's "My Account" functionality is currently being redeveloped.  Apologies for any inconvenience this may cause. If you wish to check or update any aspect of your account, please contact our Customer Experience Team. Please give us a call on our freephone number 0808-10•9•8•7•6•5, email queries to info@postcodelottery.co.uk or access help via the webchat system.


Helpline Opening Hours


Monday - Friday

09:00-21:00

Saturday

09:00-17:00

Sunday

09:00-17:00