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To sign up to play or for help with your People’s Postcode Lottery account, call our Customer Experience team on 0808 109 8765 or email us at info@postcodelottery.co.uk.

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Draws & Payments

Who are Trustly and how are they involved with my Direct Debit payments?

Trustly is a licensed third-party provider, approved by the Financial Conduct Authority to offer payment and account information services. People's Postcode Lottery have partnered with Trustly to provide our customers with a simple and secure service to set up new Direct Debit payments. To use this service, you will need to log into your online banking system when you sign up to play. However, Trustly will never access your account and does not store sensitive information. If you have further questions about using Trustly, please Contact Us.

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