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To sign up to play or for help with your People’s Postcode Lottery account, call our Customer Experience team on 0808 109 8765 or email us at info@postcodelottery.co.uk.

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Will People's Postcode Lottery deliver cheques in person to winners just now?

There's nothing our team enjoy more than visiting our winners. As COVID-19 restrictions ease, we will be starting to visit some of our winners in person again - though only with their permission. The lottery draws will still take place and winning postcodes will continue to be announced every day. If you are a winner we will contact you by phone, text message, email or post and your prize money will usually be paid straight into your bank account. If you don't pay by Direct Debit we will not have registered bank account details on file, so we might need you to contact us to claim your prize money.

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