If you have a query about the lottery or need help with your subscription, we’re here to help.
Changes to your Subscription
If you wish to cancel your Direct Debit subscription, you can do this with your bank. This will take immediate effect.
If you wish to change your address or playing postcode, see our guidance on how to change your address or postcode. If you choose to contact us by email or letter, your update is not in place until we confirm your change. If you wish to make a change ahead of the next monthly draws, its strongly recommended that you call us on freephone number 0808 109 8765.
Want to apply for direct funding for your charity? The following Trusts are open to grant applications from registered charities and other not-for-profit community groups: