If you have a query about the lottery or need help with your subscription, we’re here to help.
Changes to your Subscription
Our Customer Experience team can make any changes to your subscription for you.
If you wish to reduce your number of subscriptions, change your subscriptions or cancel completely, simply call us on freephone number 0808 109 8765.
If you wish to change your address or playing postcode, see our guidance on how to change your address or postcode.