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Contact Us
If you have a query about the lottery or need help with your subscription, we're here to help. Check our Player FAQ for answers to common questions.
Helpline Opening Hours
Monday to Friday 09:00 - 18:00 Saturday 09:00 - 17:00
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Changes to your subscription
To make changes to your subscription, you can find out more about how to update your details and ensure you provide all the necessary information within the form.
If you wish to cancel, please fill out our request to cancel form.
If you choose to contact us by using the form or letter, we will send you confirmation of your change after it has taken effect.