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Terms & Conditions

Postcode Lottery Limited is incorporated in England and Wales and is licensed and regulated by the Gambling Commission (licence numbers 000-000829-N-102511 and 000-000829-R-102513). See licence status here. The Lottery is only promoted to those aged 16 or older. Nobody under the age of 16 is included in our promotional activities. We are committed to responsible play and work closely with GambleAware.

Download Terms & Conditions (PDF, 139KB)

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Please note that no rights are derived from this website. In case of a dispute, the Terms & Conditions are final.

If you need any assistance, please see Help or Contact Us. If you have any queries, please give us a call on freephone number 0808 109 8765.

Summary of Terms & Conditions

People's Postcode Lottery ("PPL") is licensed by the Gambling Commission to act as an External Lottery Manager.

Various different charities have appointed PPL to make arrangements for lotteries on their behalf. Details of these charities can be viewed on the PPL website.

A minimum of 20% of the ticket price must be allocated by the relevant charity directly towards its charitable purposes. At present, 32% of the ticket price is allocated by the charity towards its charitable purpose.

Tickets are sold on a monthly subscription basis and by entering into a subscription with PPL you are agreeing to play in charity lotteries managed by PPL. The cost of entering one ticket in all draws taking place in a month is £10. Ten draws take place in a typical month. The maximum amount of tickets a Player can have in any one draw is 6 (which would cost of £60/month).

At the point of signup you will be notified when PPL will attempt to take the first payment, and thereafter the first attempt to obtain payment each month will be on or around the 10th of the month unless otherwise communicated.

Only tickets for which PPL has received payment prior to a draw will be entered into the draw. It is the responsibility of the Player to ensure sufficient funds are available from their nominated payment provider when PPL seeks payment in advance of the draw. PPL accepts no responsibility for any loss or damage caused if a ticket is not entered into a draw because it had not been paid for.

Players may cancel their subscription at any time by phoning the PPL Customer Experience team on 0808 109 8765. Termination will take effect immediately, although any funds which have already been collected (or in respect of which requests for collection have already been sent to the payment provider) are non-refundable and shall be used to purchase the relevant numbers of tickets in the upcoming draw.

Winners are selected at random by PPL's certified draw engine software in the presence of an independent adjudicator. Daily announcements of the winning postcodes determined by these draws are made on the PPL website. The Prize Draw Calendar on the PPL Website sets out in advance of the draws the prizes to be won, the dates on which winning postcodes shall be announced for the various prizes, and the particular charity responsible for the relevant draw. Only playing postcodes are entered into draws, guaranteeing each of the prizes advertised in advance will be won. As prescribed in the Gambling Act 2005, the holder of an individual winning ticket cannot be awarded a prize greater than 10% of the ticket sales for that particular draw.

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