How can I change my bank details?

If you need to change your bank details, please call us on freephone number 0808 109 8765 or email us at info@postcodelottery.co.uk. Unfortunately, it's not possible to request changes in bank account details by post.

If you play with PayPal or Debit Card subscriptions and wish to add bank details, or change the bank details we have on record, you can call us on freephone number 0808 109 8765. In this case, to register (or amend) a prize payout bank account, you can also email or write in.

Please note that you cannot email or write in to request a change to your Debit Card payment details. If you are updating your Debit Card we need you to call us on freephone number 0808 109 8765.