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To sign up to play or for help with your People’s Postcode Lottery account, call our Customer Experience team on 0808 109 8765 or email us at info@postcodelottery.co.uk.

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Draws & Payments

How do payments work with multiple tickets?

Our payment system changed a little while ago to make it easier to manage your tickets. Previously players with more than one ticket would see a single Direct Debit mandate for the cost of all tickets. Now though each ticket uses a separate Direct Debit mandate, which makes it easier to change the number of tickets you play. Please don’t be alarmed if you see more than one Direct Debit mandate on your account. For any questions, please call our Customer Experience staff on freephone number 0808 109 8765.

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