Your browser or operating system is not supported

If you view our website on this device, the site will not display as intended. Some functionality may not work correctly.

We recommend you upgrade your software or view our website on an alternate device or browser.

To sign up to play or for help with your People’s Postcode Lottery account, call our Customer Experience team on 0808 109 8765 or email us at info@postcodelottery.co.uk.

Skip to main content

Getting In Touch

Why would People's Postcode Lottery call me?

If you've missed a telephone call from People's Postcode Lottery, there are a few reasons why we might have tried to reach you.

  • If you're a player, we could be calling to advise you of a prize win or to resolve an issue with a payment or your subscription
  • If you were previously a player, we might be calling you with some updates about People's Postcode Lottery
  • If you've tried calling us with a query, or started to sign up on our website, then we might be contacting you to offer assistance

Didn’t find what you were looking for?

See all Frequently Asked Questions