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To sign up to play or for help with your People’s Postcode Lottery account, call our Customer Experience team on 0808 109 8765 or email us at

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Need some more detailed information on People's Postcode Lottery policies?

  • Visit our Terms & Conditions page where you can download our complete Terms and Conditions and see a summary of this information.

  • Check out our Privacy Notice page where you can download our full privacy notice and you can read a brief summary of this policy.

  • View our Self-Exclusion page to find out how to prevent yourself from playing People's Postcode Lottery if you are concerned that gambling might have become a problem for you.

  • If you're a security researcher and you wish to pass on concerns about a potential security vulnerability, please see our Responsible Disclosure page.

You can also find out more about our approach to Responsible Play. People's Postcode Lottery is committed to providing a responsible gaming environment and promoting socially responsible gambling.

If you have further questions, see Help or check our list of Frequently Asked Questions. If you need any further assistance, please don't hesitate to Contact Us and our Customer Experience staff will be happy to help with any queries.