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To sign up to play or for help with your People’s Postcode Lottery account, call our Customer Experience team on 0808 109 8765 or email us at

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Draws & Payments

How can I pay for my tickets?

Most of our players make monthly payments for their tickets by Direct Debit. Setting this up is quick and easy and you'll never have to update your details. Any prize money will be paid directly into your bank account and you are fully protected by the Direct Debit Guarantee.

It's also possible to sign up for a subscription using Debit Card, PayPal or Apple Pay.

In addition, we offer a PayPal Express Checkout, which allows you to sign up to play faster using your PayPal account.

Previously, it was possible to directly sign up to play with Credit Card or pay by Debit Card using a specific 'VISA via PayPal' approach. It's no longer possible to sign up for new tickets using these payment methods. You can use your Debit Card to pay directly by choosing the Debit Card option in the sign up process.

Please note, we do not accept Clydesdale Bank Debit Cards, UnionPay Debit Cards or non-UK Debit Cards.

Please call our Customer Experience staff on freephone number 0808 109 8765 for further assistance or advice.

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