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To sign up to play or for help with your People’s Postcode Lottery account, call our Customer Experience team on 0808 109 8765 or email us at info@postcodelottery.co.uk.

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Winning Cash

How do I claim my prize?

With People's Postcode Lottery, your prize money is usually paid into your account within 28 days of your win. If you do not pay by Direct Debit, haven't previously registered bank details with us, and you win more than £3,000 per subscription, you will need to provide bank account information. In that case, please ring us on freephone number 0808 109 8765 and we can arrange to pay your winnings. Please confirm this bank account information to us within six months of your win.

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