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To sign up to play or for help with your People’s Postcode Lottery account, call our Customer Experience team on 0808 109 8765 or email us at

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How will I receive my E-Gift Card?

Winners will receive an email from People's Postcode Lottery including a link inviting them to claim a Marks and Spencer E-Gift Card. Once you click this link, you will be presented with a congratulations page and your E-Gift Card will be emailed directly to your registered email address. From here, you can redeem the balance next time you are passing a Marks and Spencer store.

If we don't have an email address for you then you will receive a letter in the post with the E-Gift Card printed on it.

Please note that this information relates to the M&S E-Gift Card prize, and not the M&S gift card reward which is available as part of our Refer A Friend scheme or player thank you programmes.

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