What happens when I win a prize?
£10 Sunday prize winners will be notified by email or SMS on the Tuesday following their Sunday win. £20 Sunday prize winners will also be emailed on that Tuesday. £50 and £100 Sunday prize winners will be contacted by post. £1,000 Daily Prize winners with email or SMS contact details on file will be notified on the Friday of the week of their win. As for our big winners, we'll see you in person!
For players who have registered bank account details on file, prize money is usually automatically transferred into your bank account within 28 days. However, if you do not pay by Direct Debit, we may need you to contact us to claim your prize money, depending on how much you have won.
Players paying by Direct Debit:
If you pay for your subscription by Direct Debit, your prize money will be automatically transferred into your bank account within 28 days.
Players paying by Credit Card, Debit Card or PayPal:
If you pay for your subscription by Credit Card, Debit Card or PayPal, and you have already registered your bank account details with us, your prize money will be automatically transferred within 28 days. If you haven't registered your bank details with us, and you've won more than £3,000 per subscription, you'll need to register a bank account to receive your prize money. You will be required to provide two forms of identification - a driver's licence or passport - and a recent bank statement clearly showing your name, account number and sort code. Please email scans of the documents to firstname.lastname@example.org or post photocopies to People's Postcode Lottery, 76 George Street, Edinburgh, EH2 3BU. On receipt of these, your prize money will be transferred into your bank account within 28 days.
If you have any questions, please call us on freephone number 0808-10•9•8•7•6•5 or see Contact Us for other ways to get in touch.