Your browser or operating system is not supported

If you view our website on this device, the site will not display as intended. Some functionality may not work correctly.

We recommend you upgrade your software or view our website on an alternate device or browser.

To sign up to play or for help with your People’s Postcode Lottery account, call our Customer Experience team on 0808 109 8765 or email us at

Skip to Main Content


How long do I have to redeem my E-Gift Card?

You have three months from the date on which your prize is announced to claim your E-Gift Card. Once claimed the validity will depend on the which retailer's Gift Card you have chosen.

Please note that this information relates to the E-Gift Card prize, and not the gift card reward which is available as part of our Refer A Friend scheme or player thank you programmes.

Didn’t find what you were looking for?

See all Frequently Asked Questions